Cookie Policy
At Suresta, we are committed to providing a transparent and user-friendly experience on our website. This Cookie Policy explains what cookies are, how we use them, and the choices you have regarding their use. By continuing to use our website, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help the website remember your actions and preferences (such as login details, language, and other settings) over a period of time, so you don’t have to re-enter them whenever you return to the site or browse from one page to another.
How We Use Cookies
We use cookies to improve your experience on our website, to understand how our site is being used, and to support our marketing efforts. The specific types of cookies we use on our website are as follows:
_ga
- Purpose: This is a Google Analytics cookie that is used to distinguish users and track their interactions with the website. It helps us understand how visitors navigate our site, which pages are popular, and how we can improve user experience.
- Domain: .suresta.com
- Expiration: 2 years from set/update
- Security Level: Medium
_ga_KRNWDL966P
- Purpose: This cookie is associated with Google Analytics 4 and is used to persist session state. It helps us understand how individual sessions on our website are utilized and ensures that data collected is accurate.
- Domain: .suresta.com
- Expiration: 2 years from set/update
- Security Level: Medium
cw_conversation
- Purpose: This cookie is related to Chatwoot CRM and is used to manage and maintain customer support conversations. It allows us to provide efficient and personalized support to our users by keeping track of your chat interactions.
- Domain: suresta.com
- Expiration: Session-based (deleted when you close your browser)
- Security Level: Medium
cookieConsent
- Purpose: This cookie stores the user’s consent regarding the use of cookies on our website. It ensures that your preferences are remembered during future visits, so you do not have to reconfirm your consent each time.
- Domain: suresta.com
- Expiration: 1 year from set/update
- Security Level: Medium
Managing Cookies
You can control and manage cookies in several ways. Most browsers allow you to manage cookies through their settings preferences. However, please note that if you disable cookies, some features of our website may not function properly, and your experience might be affected.
- Browser Settings: You can set your browser to block or alert you about cookies, delete existing cookies, or automatically delete cookies when you close your browser.
- Third-Party Cookies: If you would like to opt-out of third-party cookies, you can do so via the cookie settings on our website or through your browser settings.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are using cookies.
Contact Us
If you have any questions about our use of cookies, please contact us at operations@suresta.com.